At The Flex , we’re on a mission to revolutionize how the world rents.
We believe renting a home should be as seamless as buying something on Amazon — simple, fast, and borderless.
Powered by our proprietary Property Management System (PMS) , The Flex enables effortless guest experiences and streamlined operations for property owners around the globe.
We’re building a team of A-Players — ambitious, proactive professionals who thrive in fast-paced environments, embrace ownership, and deliver excellence in everything they do.
As a French-Speaking Customer Experience Specialist , you’ll be the voice and heartbeat of The Flex for our guests and landlords.
You’ll ensure every interaction — from inquiry to check-out — is smooth, efficient, and memorable.
You’ll handle communications, resolve issues, and use our in-house technology to deliver world-class service that reflects our commitment to operational excellence and customer delight.
This role is perfect for someone who is empathetic, detail-oriented, and energized by helping people — someone who takes pride in turning challenges into great experiences.
Customer Support – Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone — in both French and English.
Booking Assistance – Guide guests through the reservation, check-in, and check-out process using our PMS tools.
Problem Solving – Investigate and resolve issues quickly while maintaining a calm, empathetic, and solution-driven approach.
Knowledge Management – Accurately document all interactions, feedback, and resolutions in our system to improve service quality.
Cross-Team Collaboration – Work closely with the operations and tech teams to identify recurring issues, propose improvements, and enhance user experience.
Upselling & Retention – Identify opportunities to upgrade stays or strengthen long-term relationships with landlords and guests.
Fluent in French and English (both written and spoken).
Proven experience in customer service , ideally within hospitality, real estate, or tech-enabled platforms.
Excellent communication and interpersonal skills — you know how to listen and make people feel heard.
Strong organizational skills and ability to stay composed under pressure.
Tech-savvy — comfortable using PMS, CRM, or other digital support tools.
A problem-solving mindset with empathy, patience, and sharp attention to detail.
Be part of the revolution. Help us reshape the $4T global rental industry.
Work with the best. Join a high-performing, supportive international team.
Grow fast. Real career progression opportunities as we expand globally.
Earn what you deserve. Competitive compensation + performance-based incentives.
Live flexibly. Remote-first, results-driven culture — work from anywhere.
If you’re ready to join a company that’s redefining how people live, move, and rent — we’d love to hear from you.
#LI-Remote
Jobicy JobID: 134456...PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global... ...of the Bar PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship...
Opportunity Description Growing Healthcare system is seeking a remote Inpatient Coder II for a long term contract role with great growth potential. Job Duties Analyzes medical records using the Uniform Hospital Discharge Data Set (UHDDS) Interprets documentation...
...its MX Solutions Suite, a comprehensive range of marketing and print services that seamlessly integrate creative, production, and media... ...suppliers, and well-known battery brands. We offer Sheetfed offset, and narrow-web flexo, along with die cutting and custom folding...
...this position will support and observe clinical site monitoring services both inhouse and... ...introductory training); less than 1 years' related experience.OR One or two year post-secondary... ...Sciences, Life Sciences, or Clinical Research Specialty preferred, or RPN...
...ICON Dedicated to a single sponsor Vaccine - Clinical Research Associate ~7-9 protocols, up to 10~ CRAs become experts and the studies are... ...of these vaccine trials, CRAs have the opportunity to experience all parts of the trial from SSU to close-out. Studies move...