Job Description

Overview

General Manager

Are you a natural born leader with what it takes to successfully lead a team? In this role you will perform standard management functions and also develop your team, create the store culture, and bring your own flair to the resources already in place. Create a fun, energetic place where people enjoy working while training your team to be the best they can be.

Responsibilities and Duties

You must be at least 18 years of age. You are responsible for everything that happens during your shift and you are expected to work toward company goals that include cost controls such as inventory costs, labor costs, and cash control while providing excellent customer service. You must set the example for the team by following all company policies and procedures and be able to hold team members accountable.

Ideal candidates should be able to:

• Meet cost control and service goals.
• Follow company policies and procedures.
• Adhere to safety and security protocol.
• Manage the stores organization and cleanliness to acceptable standards.
• Visualize the bigger picture.
• Contribute to the profitability of the company and understand the process.
• Staff, train, and lead a team that contributes to the goals of the company.
• Use e-mail, phone applications, web-based software, pdf viewer, and Microsoft Suite.
• Work under the stress of a fast-paced work environment where quality and integrity are demanded.
• Be self-motivated, focused, determined, and goal oriented.
• Remain current in hiring and marketing best practices, and use tactics learned.
• Provide great customer service and a quality product.
• Understand and communicate written and verbal instructions.

Advancement & Training

Many of our team members began their careers as delivery drivers and today are successful Dominos franchise owners. From Assistant Manager to General Manager, General Manager to District Manager or even Franchisee or Manager Corporate Operations, our stores offer a world of opportunity. All training is paid and includes videos, coaching guides, quizzes, and on-the-job training. You lead the charge in your training by working at your own pace, asking questions, and always looking to the next step for your success. We have shaped our manager development program around this method to prepare you for what it takes to move up within the organization.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals - to create an environment where all team members, because of their differences, can reach their highest potential.

Qualifications

• Must be 18 years of age or older
• Must have a valid drivers license
• Must have 3 or fewer moving violations in the last 3 years
• Must have not had any drug or alcohol related motor vehicle violations in the last 5 years
• Must have reliable transportation

Additional Information

Required Functions, Skills, and Duties for All Positions:

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, written, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Delivery Driver Functions (if applicable)

Required Functions, Skills, and Duties for Delivery Driver Positions:

• Navigational skills to read a map and locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
• Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness.
• Possession of a valid drivers license with safe driving record meeting company standards.
• Access to insured and registered vehicle in proper working condition, which can be used for delivery.

Work Conditions

Work conditions may include exposure to varying and sometimes adverse weather conditions. In-store temperatures range from 33 degrees (cooler) to 90 degrees and above in some areas. Other conditions include sudden temperature changes, exposure to food-related odors, cornmeal dust, confined spaces, hot surfaces and moving parts.

Physical and Mental Abilities

The following are required, including but not limited to:

• Hearing, speaking, and understanding verbal communication (telephone and in person).
• Near and mid-range vision; depth perception; far and night vision for drivers.
• Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet quality standards, analyze data, and make decisions.
• Standing, walking, sitting, lifting (up to 50 pounds), carrying (up to 30 pounds), pushing/pulling, climbing, bending, reaching, and hand tasks as described in job duties.
• Machines, tools, and equipment used include pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, pizza peels, scales.

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