Job Description

Job Description

Job Description

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation

Job Summary
The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift. The Night Auditor is also responsible for being the Acting Manager On Duty (MOD).

Responsibilities
Keeping hotel financial records in order
Verifying that all accounts are balanced and supported by documentation
Checking guests in and out of the hotel Responding to Guests needs, request, and complaints
Answering the phone and making reservations
Summarizing each nights operations and listing any follow up tasks for management
Performing duties on a daily checklist
Knows al emergency procedures for hotel and guest safety
Acting as the Manager on Duty (MOD) during hours when no MOD is available
Complete knowledge of hotel operating policies and procedures
Wash, Dry, and Fold Laundry
Set up, Cook, and Clean for daily guest breakfast
Qualifications

• Friendly and outgoing personality
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of other languages is a plus
• Computer literacy
• Able to resolve issues with a customer-focused orientation
• Able to lift 50 pounds
• Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary.
• Bend, squat, kneel, twist and reach repetitively.

Job Tags

Work at office, Flexible hours,

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