Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities Cleaning thoroughly and sanitizing Locker Rooms: Showers...
...Role Overview Sodexo Live! Airport Lounges is seeking an experienced Director, Project Management Operations & Mobilization. The Director of Project Management will provide strategic leadership and hands-on support for both new business mobilizations and existing...
...assessments. Develop and implement appropriate individualized care plans, including manual therapeutic exercises, gait training, balance... ...as the clinician you always wanted to be. Benefits ~401k retirement plan ~ Discount program ~ Sick pay ~ Employee assistance...
...Description Job Description Benefits: Dental insurance Health insurance Vision insurance Job Description K & M Waterproofing and Caulking is a waterproofing company specializing in membrane/fluid applied roofing, caulking, glazing, deck coatings, and...
Position: Companion, Full Time, Live In, Personal AssistantLocation: MassachusettsCompanion/Personal Assistant - Full-Time, Live-In... ...55 hours per week. Hours will be offset by overnight companion. Private bedroom and bath provided in each home. Candidates must drive, be...