Job Description

SmartHands Data Center Engineer

Location: Alberta / Montreal / Kamloops

The opportunity:

• Perform racking and stacking of servers, network devices, and storage systems.

• Execute structured cabling (fiber and copper) according to standards and documentation.

• Label, route, and manage cables to maintain a clean and organized environment.

• Assist with hardware replacements, upgrades, and troubleshooting.

• Provide physical support for remote teams (e.g., rebooting devices, swapping components).

• Escort vendors and ensure compliance with site access protocols.

• Perform visual inspections and report anomalies (e.g., LED status, cable disconnections).

• Support inventory management by logging equipment movements and updates.

• This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Minimum 3 years of hands-on experience in a data center or colocation environment performing hardware installs, structured cabling, and physical infrastructure maintenance.

• Proficient in reading and interpreting network diagrams, floor layouts, rack elevation drawings, and cable maps.

• Working knowledge of copper and fiber optic cabling standards, tools (e.g., crimpers, cable testers, punch-down tools), and troubleshooting techniques.

• Experience using basic system diagnostic tools such as IPMI, iLO, or serial consoles is a plus.

• Ability to lift, move, and position server and networking equipment

• Comfortable working in high-availability environments and following strict operational procedures.

Soft Skills & Work Traits

• Excellent communication and coordination skills to interact with remote teams, vendors, and internal stakeholders.

• Strong organizational skills and a detail-oriented mindset.

• Dependable and self-motivated with the ability to work independently during off-hours, nights, or weekends as required.

Preferred Qualifications (Nice to Have)

• Familiarity with ticketing systems such as ServiceNow, Jira, or Remedy.

• Exposure to data center monitoring systems (DCIM tools).

Job Tags

Similar Jobs